Electric Neck Massager 6 Modes Neck Pulse Back Power Control Far Infrared Heating Pain Relief Tool Health Care Neck Relaxation

Description: Color: white Material: ABS, silicone Voltage: DC5V Power supply: USB Battery capacity: 650mah Charging time: 2-3 hours Using time: 2 hours Features: massage instrument, prevention of cervical spondylosis, physiotherapy machine, multifunctional Product size: 17.5*13*13cm

Note: Use wet towel to wet the neck before using to avoid possible sense of piercing pain. How to use: 1) Before use, first wet the skin of the cervical spine with a wet towel, and then put the product around the neck, make the electrode close to the skin of the cervical spine, adjust the position of the product, turn on the host and adjust the appropriate massage intensity and mode. 2) Press [ON/OFF] button to enter the default mode, the default gear position(0 gear). 3) Press [M] button to switch mode, 6 modes available. 4) Press [+]/[-] button to adjust intensity 5) Press the middle button for heating up function. Notes: 1.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness. 2. Please allow slight deviation for the measurement data. 3.Thanks for your understanding

Type 2

Category: Neck Massager Color: red, green, blue Material: ABS Function: Neck massage soothes the use of pulse electric shock to relieve muscle soreness It can be used for a week when fully charged for 15 minutes at a time and 2 times a day. Power: 3W Voltage: 5V Frequency: 15min/time Battery capacity: 300ham Charging method: USB charging Boot mode: key boot/remote control boot Product size (length, width and height): 14.2*14.5*3.6cm Packing method: carton Net weight: 300g Gross weight: 500g

Packing list: 1*Neck massager 1*SMD set 1*Charging cable 1*Instruction

Type 3

Package list: 1Pcs * massage instrument 1Pcs * connecting cable 1Pcs * English manual

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of FreshFashions (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of www.freshfashions.co.za

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.